Effective Date: 24/7/2024

Toms Music is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us.

1. Collection of Personal Information

We may collect the following types of personal information from you:

• Contact information (such as name, email address, mailing address, and phone number).
• Payment information (such as credit card details) necessary to process payments for purchases.
• Information you provide when creating an account or profile on our website.
• Information you provide when communicating with us, including through customer support inquiries.

We collect personal information in various ways, including:

• Directly from you when you provide it to us.
• Automatically as you navigate through our website (e.g., through cookies and similar technologies).

2. Use of Personal Information

We use the personal information we collect for purposes including:

• Processing and fulfilling your orders and transactions.
• Providing customer support and responding to inquiries.
• Communicating with you about your orders, purchases, or account.
• Improving our products and services.
• Sending promotional and marketing communications that may be of interest to you, where you have consented to receive such communications.

3. Disclosure of Personal Information

We may disclose your personal information to:

• Service providers and third-party processors who assist us in operating our website, processing payments, fulfilling orders, and delivering products.
• Legal authorities if required to comply with legal obligations or to protect our rights.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data, secure servers, and access controls.

5. Access and Correction

You have the right to access the personal information we hold about you and to request correction of any inaccurate information. You can update your account information directly on our website or contact us for assistance.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, analyze trends, administer the website, track users' movements around the website, and gather demographic information. You can manage cookies through your browser settings or by opting out where applicable.

7. Marketing Communications

If you have opted in to receive marketing communications from us, you may opt out at any time by following the unsubscribe instructions included in such communications or by contacting us directly.

8. Complaints and Contact

If you have any questions, concerns, or complaints about our handling of your personal information, please use our contact form.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.

10. Compliance with Australian Privacy Laws

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable privacy laws.